In 2015, Bud Light printed beer cans with the slogan, “The perfect beer for removing ’no’ from your vocabulary for the night.” The marketers who came up with the phrase probably intended to create a fun, lighthearted message, but after protesters pointed out it looked like the company was condoning rape, drunk driving, and other unacceptable behavior, Budweiser quickly apologized and withdrew the cans.
If only they’d run the slogan past a focus group, they could have spared their reputation—and their budget. Chances are that someone in the focus group would have pointed out that the slogan was offensive and Budweiser wouldn’t have printed the cans.
Want to know what people really think about your idea before you launch it? Run it past a focus group first.
More than 25 percent of small businesses don’t have a website. And that doesn’t even include the millions of businesses with old sites that look dated, aren’t “optimized” to read easily on a cell phone, and rank poorly in Google searches. If you don’t have an up-to-date site, you’re basically encouraging potential customers to go to another business that does.
